Logging in to client VPN

To use your client VPN you will need a client software running on your computer.

Which software will vary based on what operating system your computer is running as well as your preferences.

Below we will walk-through ways to get up and running, the general idea is to import a client configuration file that the VPN server provides into the client VPN application.

The client configuration will contain the necessary keys, certificates and settings to be able to authenticate and start the tunnel

Important

The exported client configuration file contains sensitive information that an attacker can use to gain access to your VPN.

You should treat it as sensitive information according to your policy. We recommend that you do not email the configuration to users but rather put it onto a flash drive or using a secure file transfer service to distribute it.

Downloading configuration

To download configurations from the VPN server.

  • Login to the WebUI of the client VPN. If you don’t already have a VPN account that works, you will need to login from the admin IP address used in the initial configuration. See Setting up client VPN for more information.

  • Press VPN and then OpenVPN in the main menu.

  • Press the Client Export tab.

  • Scroll down to OpenVPN clients.

  • Download the appropriate client or configuration (see below). If you run the VPN with user based authentication, download the configuration for the proper user - they will contain different keys and certificates. You are able to use the search feature directly above to search for a specific user.

Once you have a client configuration setup, you should be able to login to your VPN and reach your cloud network directly from your client computer.

Windows based clients

The VPN server will provide a pre-configured installer for Windows computers.

This installer will install a client software with an already included configuration setup which makes it more pleasant for a user to get the VPN connection up and running.

To download this configuration, follow the instructions above and select the appropriate (most likely 64 bit) version under Current Windows Installer section.

Assuming you already have a OpenVPN client installed and prefer to use that software, instead download the configuration named Most clients under Inline configurations section.

You can then import it into the client software by double clicking the file or right clicking it and selecting import.

If neither of those works, see relevant documentation on your specific client for how to import configurations into the client.

Mac clients

Clients available for Mac that should work well, one client is OpenVPN Connect and another client is Tunnelblick.

Other clients

Generally, the most clients configuration will work on most clients. To download it, follow the instructions under the Downloading configuration and select it, after which you should be able to import it by following the documentation from your software provider.